General Questions

Q: What is RTK, and how does it work?

A: RTK (Real-Time Kinematic) is a GPS correction technology that improves positioning accuracy from several meters to centimeter-level precision. It works by transmitting correction data from a fixed base station or network to a rover (such as a drone, survey equipment, or machinery) in real time.

Q: Who needs RTK correction services?

A: RTK is essential for surveying, construction, agriculture, mining, drones, maritime operations, and autonomous systems—anywhere precise location data is required.

Q: How does your RTK service compare to traditional GPS?

A: Standard GPS can be off by several meters, while our RTK corrections provide centimeter-level accuracy. This is critical for applications requiring high precision, such as surveying, mapping, and machine control.

Service & Coverage

Q: Where does your RTK network provide coverage?

A: We offer nationwide RTK coverage across the U.S., with a robust and reliable network of correction stations. Check our coverage map for specific locations.

Q: Do I need my own base station to use RTK?

A: No! Our RTK network eliminates the need for a personal base station by delivering high-accuracy corrections directly to your rover, reducing costs and setup time.

Q: What correction formats do you support?

A: We support industry-standard formats like RTCM 3.x, ensuring compatibility with most RTK-enabled devices, including drones, survey gear, and heavy machinery.

Subscription & Pricing

Q: How much does your RTK correction service cost?

A: We offer flexible pricing plans based on usage, ranging from on-demand access to unlimited monthly plans. Check our pricing page for details.

Q: Is there a free trial available?

A: Yes! We provide a trial period so you can test the accuracy and reliability of our RTK corrections before committing. Reach out to us via our form for a discount code.

Q: Can I cancel my subscription at any time?

A: Absolutely. We offer contract-free plans, meaning you can cancel or modify your subscription as needed.

Compatibility & Technical Support

Q: What devices are compatible with your RTK service?

A: Our RTK corrections work with any RTK-enabled device that supports NTRIP (Networked Transport of RTCM via Internet Protocol), including brands like Trimble, Leica, Topcon, DJI, Emlid, and more.

Q: What equipment do I need to connect to your RTK network?

A: You need:

• An RTK-enabled device (drone, rover, or machine)

• Internet access (via cellular, Wi-Fi, or radio link)

• An NTRIP client to receive correction data

Q: How do I set up my RTK connection?

A: Simply enter our NTRIP credentials into your device’s RTK settings. Our step-by-step guide makes it easy to get started. If we are missing your device, try searching YouTube!

Support & Troubleshooting

Q: What if I lose my RTK signal during use?

A: Our network is built for high uptime and reliability. If a signal is lost, your device will revert to standard GPS. Some receivers also offer PPP fallback to maintain accuracy.

Q: How can I contact customer support?

A: Our support team is available via email, phone, and live chat. We also provide setup guides and troubleshooting resources online.